Add a New Member

Adding and Updating Members as a Membership Site Owner #

If you need to add a new member and process their payment information, or update an existing member’s paid subscription here are a few methods you can use as the site admin or membership manager.

View the guide: Adding and Updating Members as a Membership Site Owner »

How does a member join your site? #

With Memberships, members join your site in a single checkout process. The specific flow is:

  1. Visitor goes to your Membership Pricing page.
  2. Visitor selects a level and goes to your Membership Checkout page.
  3. Visitor completes the form and makes payment (if applicable).
  4. The user and membership is created in a single step.
  5. The member is now logged in to your membership site and can immediately access restricted content.

New members should have an easy path to locate your available membership options. As you design your membership site, put a link to your membership levels page in a prominent place on your homepage and in your site’s navigation menus.

Sample Content For Your Members: How to Join Your Membership Site #

If you would like to provide steps for how to create new membership accounts for your users, copy and paste this information into a public help page on your site.

Thank you for your interest in joining our site! Below are 3 simple steps to create your account.

  1. Review our membership levels[link] and select a level.
  2. You will be taken to a “Membership Checkout” page. This page asks you to provide basic profile information, including your name, desired username, email address, and password.
  3. If the selected membership level has a fee, you will also be asked to enter payment information in order to complete your membership subscription. Your access will not be confirmed until a successful subscription payment has been received.

Membership Payment Confirmation #

A welcome email and payment receipt will be sent after successful registration. Learn about customizing Member Communications here »

Note that your payment gateway may send a separate subscription payment email directly to the user. For some gateways, you can disable these messages in your gateway account.